Casumo Casino UK Review - April 2024

Last modified: 16 April, 2024, 12:55 pm

Author: Sam ClarkeSenior editor

Fact Checked By: Neil MorrisSenior Editor

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Casumo Casino UK Review

Casumo rating:

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New UK customers only. Opt-in required. 20 Bonus Spins on “Sahara Riches Cash Collect” and 100% Deposit Bonus up to £25 on first deposit. Min. deposit £10. 30x wagering requirement for Bonus Spins and 30x wagering requirement for Deposit Bonus (game weighting applies). Max. £5/spin or £0.50/line. 30 days expiry. Terms and Conditions apply. Please gamble responsibly, BeGambleAware.org, T&Cs apply

About Casumo

Casumo has been open to UK players since 2015 and is one of the most innovative online casinos operating in Europe today. When you play at Casumo, you instantly notice a distinctively different look and feel, one that is modern and fun.

This results from the brand’s relentless pursuit to constantly offer new innovative features to its users over the years, such as Reel Races, Casino Challenges, progression-based reward systems, and an exciting approach to its loyalty program.

Casumo has won multiple awards for being a pioneer in online casinos and offering its clients a chance to win more and win bigger. Some of its accolades include the “Innovation in Casino” eGaming Review (EGR) Award, the “Inhouse Innovation” eGaming Review (EGR) Nordic Award, and the “Online Operator” Industry Community (ICA) Award.

In the UK, users can play on Casumo’s online casino, live casino, and bet using its sportsbook. The platform has thousands of games, tons of bonuses and rewards for regular players, and a great welcome bonus to get you started.

New players at the online casino will get a 100% matched deposit bonus of up to £25 + 20 free spins.

Operating in the UK since: 2015

Licensed to operate in the UK: Yes

Support accessible by: Email, live chat, help pages, chatbot

Casumo is suitable for: Players who value a great unique and exclusive casino games

Game Selection

Casumo’s gaming providers include some of the best in the business, such as Pragmatic Play, NetEnt, and MicroGaming. Spread across online slots, table games, and live casino games, the game portfolio includes over 3,500 titles.

If you’re a fan of online slots, you’ll find all the classics, such as Book of Dead and Starburst. Casumo also covers all niches of online slots, including classic fruit machine slots, branded slots like Batman, and the UK’s sensationally popular Rainbow Riches. And if you want to hit it big, several jackpot slots are also available.

Casumo also covers all the popular table games, such as Roulette, Blackjack, and Baccarat, offering live casino variants and RNG-based online games. The live casino games work great on mobile, and it is recommended to try the live games as they can be much more fun and engaging. And if you’re having fun playing the live casino games, it might also be worth a try to play the branded gameshow-type games such as Who Wants To Be A Millionaire Megaways too.

Aside from its excellent game library, there are also fun progression-based games like Casumo’s Reel Races. Reel Races are daily tournaments the platform runs where users can play against each other in real-time slot races to add more to winnings. The game is integrated well into the platform and runs in-game as you play; it lets you track the leaderboards and see how many points you’ve won and how you compare against others. The player standing at the top of the leaderboard wins the race.

All Casumo games are supported on PC and mobile, including live games and its in-game reel Races feature. There are apps available for Android and iOS, and it is highly recommended to try them out after signing up, as they allow you to be in touch with the action at all times.

Available Payment & Withdrawal Methods

Here’s a quick list of the available payment and withdrawal methods at Casumo:

Deposit methods:

Payment Method	Minimum Deposit	Deposit Time
VISA	£5 (debit card) £10 (credit card)	Instantly
MasterCard	£5 (debit card) £10 (credit card)	Instantly
ApplePay	£10	Instantly
Bank deposits	£10	Instantly
Paysafecard	£10	Instantly

Withdrawal methods:

Payment method	Minimum Withdrawal	Withdrawal Time
Card	£1*	up to 2 days
PayPal	£1*	instantly after approval
Bank	£1*	up to 5 days
ApplePay	£1*	instantly after approval
Skrill	£1*	instantly after approval
Neteller	£1*	instantly after approval
MuchBetter	£1*	instantly after approval

* Withdrawals under £10 will be charged a £3 processing fee.

Casumo offers a wide range of options for depositing and withdrawing. You can deposit funds into your account using VISA/MasterCard debit cards, ApplePay, bank deposits, and Paysafecard. The minimum deposit amount is set at £10 for all payment methods except debit cards (£5). Once Casumo has verified your documents, all payment methods will credit funds instantly to your account.

Regarding withdrawal, Casumo supports debit/credit cards, ApplePay, bank transfer, PayPal, Skrill, Neteller, and MuchBetter. The minimum withdrawal amount is technically £1, but a £3 fee is levied on your transaction if the withdrawal requested is for less than £10, effectively making £4 the lowest withdrawal amount possible.

Overall, all major payment methods except cryptocurrency are supported by Casumo.

Customer Support Availability

If you require customer support, you can contact “Casumo ambassadors” using email and live chat. We have noticed that Casumo, like all major online casinos, will try to resolve your issue with its chatbot first. Still, contacting an actual customer support representative via live chat is easy.

It should be noted that the live chat is only available from 8 a.m. to 1 a.m. CET.

You can also email customer support at the following address: hey@casumo.com. However, we recommend going through the FAQs and the help pages first, as they contain answers to most of the common problems you may encounter.

Summary

Overall, Casumo is a robust, innovative online casino that wants to offer its customers a modern, fun, and unique experience. What sets it apart from other online casinos is its unique in-game features, such as Reel Races, which allow you to compete with other players and feel a sense of community.

The game selection is impressive, the mobile apps work great, and all major payment methods are supported. The welcome bonus is worth considering for new players as you can try out more games and get a head start with Casumo.

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